Everyone’s talking about AI but what is it?

Artificial Intelligence (AI) is the science of building systems that can learn, reason, and act intelligently. It enables machines to process information, make decisions, and perform tasks that traditionally required human intelligence. Today, AI is transforming industries by driving automation, improving decision-making, and unlocking new possibilities.
 
Generative AI refers to models that can create new content—text, images, audio, code, and more—based on patterns learned from existing data. These systems don’t just analyse; they generate. Generative AI is revolutionising creativity and productivity by enabling organisations to scale content creation and innovation at unprecedented speed.

Agentic AI goes beyond generating content—it acts autonomously to achieve goals. These AI agents can plan, reason, and execute tasks across multiple systems without constant human intervention. Agentic AI represents the next frontier: AI that doesn’t just respond—it takes initiative, making businesses more agile and efficient.

 

Some standard AI consulting engagements from Diversus

As well as customised consulting engagements, Diversus’s AI practise delivers pre-defined packaged services

Query your own live business data interactively.
Construct dashboards and graphics quickly from your data.
Create digital agents to automate your own processes, activities and keystrokes.
Search for AI-generated answers combining your own business data with public data.

To deploy and use AI safely and effectively, understand where you are now, where you need to be and how to get there.

Diversus can help overcome intertia and get you thinking by working with you to deploy a proof-of-concept solution which addresses a single issue, showing you the processes and technology used in solutionining, how to identify and analyse potential use cases and then how to operationalise an AI technology solution.

We can use AI to discover, analyse and redesign your current cloud or on-prem infrastructure, then migrate it to a new landing zone. This can help remove technical debt, reduce cost by leaving old components behind, meet current cyber and compliance obligations, and improve service quality.

Diversus consultants can use your existing code base and our AI tooling to completely rewrite your application with up-to-date techniques and patterns, and to rehost it (as well as document it!)

AI-driven Personal Productivity

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Query your own live business data interactively.
Construct dashboards and graphics quickly from your data.
Create digital agents to automate your own processes, activities and keystrokes.
Search for AI-generated answers combining your own business data with public data.

AI readiness assessment

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To deploy and use AI safely and effectively, understand where you are now, where you need to be and how to get there.

Prove AI works for a single use case (proof-of-concept)

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Diversus can help overcome intertia and get you thinking by working with you to deploy a proof-of-concept solution which addresses a single issue, showing you the processes and technology used in solutionining, how to identify and analyse potential use cases and then how to operationalise an AI technology solution.

Infrastructure modernisation and migration

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We can use AI to discover, analyse and redesign your current cloud or on-prem infrastructure, then migrate it to a new landing zone. This can help remove technical debt, reduce cost by leaving old components behind, meet current cyber and compliance obligations, and improve service quality.

Application modernisation

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Diversus consultants can use your existing code base and our AI tooling to completely rewrite your application with up-to-date techniques and patterns, and to rehost it (as well as document it!)

Why Choose Diversus for AI?

Proven Expertise: Our awesome consultants bring deep technical knowledge and industry experience.

Tailored Solutions: We design strategies that fit your unique business needs. We don’t expect your business to fit a standard generic product.

End-to-End Support: From planning to implementation and scaling, we’re with you every step.

Illustration of four penguins in a group

What benefits can AI deliver?

AI is more than automation—it’s a catalyst for growth. Here’s what it can do for your business:

Code on screen with the words 'find problems' highlighted

Deliver efficiencies

Reduce the human hours required by your business processes, by automating decisions, tasks and workflows with digital agents.

online dashboard showing charts

Increase productivity

Automation increases your personal output, get through more work!

Two men at laptop

A better customer or client engagement experience

Imagine a natural language chatbot delivering immediate answers to your customers without them needing to make a call…

man writing on a window

Unblock innovation

The capabilities of AI technology can spark your ideas and thoughts, leading you to explore and innovate.

Success Stories

Discover how leading organizations have leveraged our AI solutions to achieve measurable outcomes—improved efficiency, reduced costs, and accelerated innovation.

Not what you're looking for?

Read about our other solutions to find one that best suits your needs.

Re-host, re-platform, re-purchase, or re-architect? Our specialists can assist with both the decision making and the execution of cloud migration and adopting new cloud capabilities.

Good customer experience creates smooth and efficient customer interactions, building a strong relationship by understanding what people need and value.

The industry-leading technologies of our cybersecurity partners are used by the world’s most trusted organisations to protect their reputation and compliance.

Data-driven organisations can make their decisions based on richer insights and better evidence. This is made possible through improvements across data collection, data engineering, effective governance, visualisation tools, and a broader capability with analytics and AI.

Intelligent automation improves the digitisation and process streamlining of process automation tools by using AI-based technology for complementary decision support, process discovery, and process insights. Adopting these tools as an organisational capability rather than a collection of tactical gap fillers will help an organisation deliver fully automated outcomes.

By selecting technologies that function effectively together with the specific aim of improving how their workforce can perform better, organisations gain features not available from their older and individually acquired workplace solutions. It’s essential that the solutions can be continually adapted and improved as the organisation evolves.