Tourism Western Australia’s portfolio accounts for the third largest industry in Western Australia. The government’s strategic goal is to double the value of tourism in Western Australia from $6 billion a year in 2010 to $12 billion per annum by 2020. One of the seven key strategic pillars is “the brand” — Experience Extraordinary WA. The Tourism WA website is usually the first touch point for the visitors — business or pleasure, domestic or abroad — and must stimulate a desire to discover more in Extraordinary WA.

CBH’s business challenge is to effectively manage the logistics of moving grain from country sites to port. With the large number of rail sites operating day and night with variations in business process at each site, the safety of staff loading and discharging trains is paramount.

By providing a single online access point for applicants (24 hours a day, seven days a week), CouncilsOnline significantly improves the effectiveness and efficiency of Local Government application and approval processes.