A modern workplace is created by deploying a combination of technologies with the specific aim of improving how the organisation’s workforce can perform.
A modern workplace has greatly improved capability in searching and sharing information, and better ways of providing employees the right tools and information at the right time.
Allowing employees to connect with their mobile devices to provide anywhere, anytime access to tools and information. Also enabling them to work more efficiently out of office and collaborate more effectively to get their work done. Employees can stay connected in distributed virtualised work locations while balancing privacy and operational risk, which is especially important when supporting hybrid and flexible working arrangements.
Modern workplaces give the workforce greater choice, flexibility, and personalisation in the technologies they use. Employees can work more transparently from different locations and better leverage social networks. Offering these progressive and innovative environments that the top candidates now expect aids the organisation in attracting and retaining talent.
An increasing problem with the current aging and transient workforce. A modern workplace makes it easier to capture and maintain information, while having the information easier to use and share incentivises the workforce to capture it.
Modern workplace initiatives require the combination of multiple technologies as well as changes to the organisation’s processes and workforce involvement. In this way, they share some similarities with other types of solutions, such as Customer Experience and Digital Transformation, so they also benefit from utilising some of the same Shared Practices.
Previously many organisations selected and adopted workplace technologies as separate individual solutions. From early intranets through to recent remote working technologies, they were collected gradually over time and often from a wide range of vendors who were developing stand-alone applications.
Organisations are now contending with multiple workforce challenges at once. While it’s possible for an organisation to continue using any combination of systems and technologies, they need to be selecting and adopting workforce technologies based on how well they work together and the overall capabilities they deliver.
The way in which technologies work together also extends beyond what the users experience. The management of roles, system privileges and employee assignments should be centrally managed and shared, not manually administered over multiple systems. Data should be encrypted in transit and end-to-end to the greatest extent possible. Updates rolled out in one product will ideally be catered for and tested by the vendors of the other related products. Technologies that are designed to work together in a similar way will also require less training overhead in supporting their correct use.
The best modern workplace solutions can be continually adapted and improved as the organisation continues to grow and evolve. As more organisations contend with a rapidly changing world and pursue initiatives such as digital transformation, workplace technologies that are too rigid or expensive to change are no longer appropriate. Modern workplace solutions should be assisting teams to adapt and innovate.
Developing your workplace solution with a trusted external partner like Diversus provides you with better insight and additional delivery capability. We’ve helped many organisations gain a greater understanding of their current technology and processes; assess and prioritise technology from multiple vendors; and implement the new solutions in both the technical delivery and organisational adoption.
Organisations looking to build on the powerful baseline of Microsoft 365 tools may be interested in Huddler, the modern workplace product developed by Diversus. However, we have also helped plenty of clients in selecting and adopting modern workplace products from a range of other vendors.
The team from Diversus bring their experience and expertise from helping many other organisations adopt a combination of workplace technologies that function effectively together. With a specific aim of improving how their workforce can perform better, these organisations have unified offline and online communications, retained more knowledge and skilled talent, and helped their staff get the right information quickly when they need it.